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          Artstorefronts Shipping Policy
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Our Shipping Policy

We strive to keep the cost of shipping as low as possible without sacrificing proper packaging and careful handling of your order. Orders cannot be shipped to US PO Boxes. Please provide your actual street address when you order.

  • We ship using the lowest cost carrier, depending on the  delivery address of the order.  Most orders ship within 3-5 business days, but some orders may take up to 7 business days to prepare for shipping. All prints ship from our printing company in California. All originals ship from our studio in Lincolnwood, IL. Merchandise ships from San Francisco, CA.
  • Framed prints and metal prints require a longer lead time. 
  • Shipping time varies depending on destination. Once your order ships, it will require 1-7 business days of travel time. Customers will receive a tracking number via email as soon as the order ships. Please note, USPS tracking does not always update in real time. 

There are two parts involved with your order - processing time and shipping time.

 

Original Artwork


Processing Time- The average time to process your original piece is 3 to 5 days. However, If you are ordering a framed version, please allow for up to 3 weeks of processing time.  Please note, from Mid-November to Mid-January, the processing time may be longer due to the holiday season. Please order early.

Shipping Time- The average shipping time is 3 to 5 days. Please note, all original pieces ship from Carland Cartography studio in Illinois. We use UPS and a tracking number will be provided once the piece ships. Orders cannot be shipped to US PO Boxes. Please provide your actual street address when you order. 

 

 
 

Fine Art Prints (paper, metal, canvas) 


Processing Time- The average time to process and produce the print you ordered is 5 to 7 days. Oversize work (larger than 30x40") may increase processing time. Metal prints and framed prints will take longer than other options to prepare. Please note, from Mid-November to Mid-January, the processing time may be longer due to the holiday season. Please order early.

Shipping Time- The average shipping time is 5 to 7 days. Please note, all prints ship from California.  Orders cannot be shipped to US PO Boxes. Please provide your actual street address when you order. 

 

 

 

Merchandise - Clothing and Accessories


Processing Time- These are individually designed and handmade items - each item is made-to-order and processing times can be up to 3 weeks. 

Please keep in mind, Vida is a third-party site and is not managed by Carland Cartography. We cannot help you with your order, or with product questions. All merchandise or order-related questions should be sent to hi@shopvida.com


Shipping Time- The average shipping time is 3 to 5 days. Please note, all prints ship from California.  Orders cannot be shipped to US PO Boxes. Please provide your actual street address when you order. 

 

Shipping Costs


Please see table below for an estimate on what shipping costs are. Actual costs may vary.   

 

CURRENT SHIPPING ESTIMATES

Order Total $0-$150- Est. shipping $12.95

Order Total $150-$200- Est. shipping $14.95

Order Total $200-$300- Est. shipping $19.95

Order Total $300 or more- Est. shipping $29.95

All prices are for domestic shipping only. We do not currently offer international shipping. 

 

 

DID YOUR ORDER ARRIVE DAMAGED?



If any items are damaged upon arrival, we can replace it for you. Damage claims must be made within 2 days of delivery. Please keep all packaging, take detailed photos of the damage and
 email us for further instructions. 

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This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Description from Merchant:

Each one of our pieces is created by developing a series of hand-drawn layers, with its own intended purpose for the whole. Each layer is a sketch, painting or drawing that is made independently, using various artistic mediums in a way that makes it compliment the other layers. These layers are then digitally combined to make a single final piece. The final piece is then produced as a high-quality print on paper or canvas. To read more, go to: https://www.carlandcartography.com/creative-process

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